Support Centre

Our New Support Centre Website

Please click above to make use of our comprehensive new support site. We have included movie tutorials to show you how to use all aspects of your account in great detail. The new support ticket interface lets you log support calls online and track the progress of these, along with a detailed knowledgebase to provide you with instant ansers to many common questions. Check the status of our services, download useful software and much more. Click here or the image above to go there now!

Control Panel Guide		Control Panel Help
A click through version of the Control Panel with outlining information.		Some helpful materials regarding our Control Panel.
Email		FTP, File Manager and Telnet
General setup guide along with how to customize settings with many major email programs.		A guide to using FTP, the browser based file management system and Telnet.
CGI and FrontPage		Scripts
Guide to both CGI and FrontPage extensions installed on your account.		A guide to the scripts that are pre-installed on your account.
Secure Server		Terms and Conditions
Help on the secure storage area that comes with some accounts.		Rules of our Services which all customers are bound by. Please print a copy for your records.
Webmaster resources		Support forum
Sites with HTML/CGI/PHP/MYSQL Resources.		Post your problems here and get answers other customers.
Service status		Domain Status
See planned upgrades/outages and service info.		For more information on the new domain status changes in Whois records

If you can't find a solution to your problem within the support centre, please contact a member of our team on the Support desk.